The consulate only assists with fingerprinting and notarizing the NBI Form No. 5, but once notarized, the applicant must mail the completed form to NBI in Manila for further processing and issuance of the clearance.
​
For all notarized NBI forms from overseas (including those processed at the Philippine Consulate in Brisbane), these must be sent only to the NBI Manila Mailed Clearance Section for the processing of the actual NBI clearance.
​

NBI Clearance Application

BRING THE REQUIRED DOCUMENTS ON YOUR APPOINTMENT, OTHERWISE APPLICATIONS WILL NOT BE PROCESSED:

1. PERSONAL APPEARANCE OF THE APPLICANT IS A MUST.​
2. ORIGINAL AND PHOTOCOPIES OF VALID IDENTIFICATIONS. Bring 2 Primary OR 1 Primary and 2 Secondary IDS; digital and expired IDs are not accepted.

• PRIMARY: Birth Certificate, Passport, Driver Licence, Certificate of Australian Citizenship
• SECONDARY: All other valid Queensland and Philippine Government Issued IDs (Medicare Card, Photo Identification, Senior’s Card, SSS, PhilHealth, PRC, Voter’s ID)

  3. ADDITIONAL SUPPORTING DOCUMENT FOR WOMEN: If change of status and name   from maiden to married name, kindly provide one of the following: Philippine Statistics Authority (PSA) Marriage Certificate or Notarised/JP’ed Report of Marriage form.

  4. ID PHOTOS. Two (2) pieces recent passport-sized ID Photos in white background.

  5. PROCESSING FEE. Non-refundable visa fee of $45.00 AUD in cash only.

  6. PROCESSING TIME. 15 minutes

 

Can’t travel to Brisbane? 

Those in QLD but far from Brisbane may apply by mail.  Those from other states, please check our CONTACT page for the contact of the other missions/consulates.

1. Request an NBI Fingerprinting form from the Consulate, and send the Consulate an AUSPOST self addressed stamped envelope.
2. Go to the nearest Police station to have your fingerprint taken.
3. Send the accomplished NBI form to the Consulate with a processing fee of $45 in cash and self addressed stamped envelope.
4. The Consular officer will sign the NBI form and will be mailed back to the applicant.
5. Send the NBI fingerprinted form to NBI Manila.

 

How to send the NBI Fingerprinted form to Manila

After receipt of your document from the Philippine Consulate General, send the NBI requirements to:

Ms Sandra Sobida

Mailed Clearance Section

3rd Floor, NBI Clearance Bldg

UN Avenue, Ermita, Manila

She can be reached at telephone +632 5238231 loc5465

NBI requirements:

1. NBI Fingerprint Card Form No. 5 duly accomplished and signed by the Philippine Consulate General;
2. Authorization letter to a representative in the Philippines to process the NBI clearance in Manila.
3. Photocopy of Philippine passport, and
4. Money Order in the sum of Php 200.00, Philippine currency, or bank draft which is negotiable in the Philippines payable to the Director, National Bureau of Investigation, Taft Avenue, Ermita 1000 Manila, Philippines.

NBI Manila will mail corresponding clearance certificate after it has processed the application papers.

Processing of application normally takes a maximum of five (5) days excluding days of transit.

You may also send your accomplished form and other requirements to your relative/representative in the Philippines together with authorization letter authorizing him/her to transact business on your behalf. Your relative/representative may visit the office of the Electronic Data Processing Division (EDPD) in NBI Taft Avenue, Manila for further assistance.

Upon receipt of your clearance certificate, please examine it for the presence of the embossed NBI DRY SEAL at its lower left portion; the clearance is invalid without it. You must also affix your clear and properly taken THUMBPRINT on the space provided on the clearance certificate with the assistance of the local police in your area before submitting it to your end-user.

 

How to contact the NBI team in the Philippines

Should there be issues concerning NBI, you may directly contact the bureau through the following details:​

National Bureau of Investigation

Trunk line: (+632) 523-8231 to 38

Fax: (+632) 526-1216 / (+632) 523-7414

Email: director@nbi.gov.ph​To follow up the issuance of the NBI Clearance:

Trunk line: (+632) 523-8231 to 38 local 5523 or 5499

Text : +63917 999 9421 (globe)
+63 920 412 9999 (smart)

E-mail: nbiclearance@nbi.gov.ph

Website: http://nbi.gov.ph

 

How to renew NBI Clearance issued from 2014

For applicants who have previously issued NBI clearances from 2014 to present, they can now renew their NBI clearance without the need of accomplishing a new NBI fingerprint card form No. 5 provided that there are no changes made on personal data (name, place or date of birth).  Any change in personal data is considered a new application.

Submit the requirements to:

Ms Sandra Sobida

Mailed Clearance Section

3rd Floor, NBI Clearance Bldg

UN Avenue, Ermita, Manila

NBI requirements:

1. Old NBI Clearance issued from 2014 onwards
2. One of the following letters:
   • F SENDING DIRECTLY TO THE MANILA OFFICE: A letter to request that our NBI clearance be sent back to you here in Australia containing your contact details; home address, email address and phone number. I
   • IF SENDING DIRECTLY TO A REPRESENTATIVE: An authorization letter for a representative in the Philippines to process and receive the NBI clearance in Manila on your behalf.
3. Photocopy of Philippine passport, and
4. 2×2 photo full front view/white background
5. Two Hundred Pesos (Php 200.00) Philippine currency, or bank draft which is negotiable in the Philippines payable to the Director, National Bureau of Investigation, Taft Avenue, Ermita 1000 Manila, Philippines.

The relevant procedures and requirements can also be found on the NBI website: https://nbi.gov.ph/nbi-clearance-mailed-clearance/