How to Get An NBI Clearance: New and Renewal
The Philippine Consulate Queensland provides the NBI Form No.5, assists with the applicants fingerprinting and has the form signed by the Consul. THE CONSULATE DOES NOT PROCESS OR ISSUE THE CLEARANCE. THE PROCEDURE BELOW IS FOR THE ABOVE SERVICE AND NOT FOR THE ACTUAL NBI CLEARANCE.
Book an appointment with our office here and read the instructions below before presenting to our office for your appointment.
PLEASE NOTE: AN NBI CLEARANCE ISUED FROM 2014 ONWARDS WITHOUT ANY CHANGES TO PERSONAL DETAILS CAN BE RENEWED INSTEAD OF APPLYING FOR A NEW APPLICATION. PLEASE SEE THE BOTTOM OF THIS PAGE FOR RELEVANT THE PROCEDURES.
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NBI Clearance
For NBI Clearance you will need to book an appointment (there are no walk in services).
Please bring the following to your appointment:
1. TWO (2) Forms of VALID GOVERNMENT ID's at least (1) Primary and (1) Secondary ID or (4) Secondary ID's such as:
PRIMARY ID's:
- birth certificate
- passport (Dual citizens are advised to bring Philippine passport
SECONDARY ID's:
- driver's license
- other Philippine government issued ID
- citizenship certificate/card
- Senior's card
- Medicare card
NOTE: The government ID should be valid and should support the claim of citizenship on the document.
2. TWO 2x2 or Passport photo -full front view/white background;
3. Processing fee of AU$45 payable in cash;
4. Be at the Consulate on time.
5. At the Consulate, please accomplish the NBI Clearance Form 5 to be provided by the Consulate. Consulate Staff will assist you in fingerprinting the NBI Clearance Form.
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6.Pay the processing fee of AUD 45.00 at the cashier. At present, the Consulate only accepts cash in correct change. EFTPOS and credit cards are not accepted.
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7. The NBI form will be signed by the Consul, and released within 15 to 20 minutes while you wait at the Consulate along with instructions with how to submit your completed NBI Form to NBI Manila.
Can't travel to Brisbane?
Those in QLD but far from Brisbane may apply by mail. Those from other states, please check our CONTACT page for the contact of the other missions/consulates.
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Request an NBI Fingerprinting form from the Consulate, and send the Consulate an AUSPOST self addressed stamped envelope.
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Go to the nearest Police station to have your fingerprint taken.
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Send the accomplished NBI form to the Consulate with a processing fee of $45 in cash and self addressed stamped envelope.
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The Consular officer will sign the NBI form and will be mailed back to the applicant.
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Send the NBI fingerprinted form to NBI Manila.
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How to send the NBI Fingerprinted form to Manila
After receipt of your document from the Philippine Consulate General, send the NBI requirements to:
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Ms Sandra Sobida
Mailed Clearance Section
3rd Floor, NBI Clearance Bldg
UN Avenue, Ermita, Manila
She can be reached at telephone +632 5238231 loc5465
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NBI requirements:
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NBI Fingerprint Card Form No. 5 duly accomplished and signed by the Philippine Consulate General;
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Authorization letter to a representative in the Philippines to process the NBI clearance in Manila.
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Photocopy of Philippine passport, and
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Money Order in the sum of Php 200.00, Philippine currency, or bank draft which is negotiable in the Philippines payable to the Director, National Bureau of Investigation, Taft Avenue, Ermita 1000 Manila, Philippines.
NBI Manila will mail corresponding clearance certificate after it has processed the application papers.
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Processing of application normally takes a maximum of five (5) days excluding days of transit.
You may also send your accomplished form and other requirements to your relative/representative in the Philippines together with authorization letter authorizing him/her to transact business on your behalf. Your relative/representative may visit the office of the Electronic Data Processing Division (EDPD) in NBI Taft Avenue, Manila for further assistance.
Upon receipt of your clearance certificate, please examine it for the presence of the embossed NBI DRY SEAL at its lower left portion; the clearance is invalid without it. You must also affix your clear and properly taken THUMBPRINT on the space provided on the clearance certificate with the assistance of the local police in your area before submitting it to your end-user.
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How to contact the NBI team in the Philippines
Should there be issues concerning NBI, you may directly contact the bureau through the following details:​
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National Bureau of Investigation
Trunk line: (+632) 523-8231 to 38
Fax: (+632) 526-1216 / (+632) 523-7414
Email: director@nbi.gov.ph​To follow up the issuance of the NBI Clearance:
Trunk line: (+632) 523-8231 to 38 local 5523 or 5499
Text : +63917 999 9421 (globe)
+63 920 412 9999 (smart)
E-mail: nbiclearance@nbi.gov.ph
Website: http://nbi.gov.ph
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How to renew NBI Clearance issued from 2014
For applicants who have previously issued NBI clearances from 2014 to present, they can now renew their NBI clearance without the need of accomplishing a new NBI fingerprint card form No. 5 provided that there are no changes made on personal data (name, place or date of birth). Any change in personal data is considered a new application.
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Submit the requirements to:
Ms Sandra Sobida
Mailed Clearance Section
3rd Floor, NBI Clearance Bldg
UN Avenue, Ermita, Manila
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NBI requirements:
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Old NBI Clearance issued from 2014 onwards
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One of the following letters:
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F SENDING DIRECTLY TO THE MANILA OFFICE: A letter to request that our NBI clearance be sent back to you here in Australia containing your contact details; home address, email address and phone number. I
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IF SENDING DIRECTLY TO A REPRESENTATIVE: An authorization letter for a representative in the Philippines to process and receive the NBI clearance in Manila on your behalf.
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Photocopy of Philippine passport, and
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2x2 photo full front view/white background
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Two Hundred Pesos (Php 200.00) Philippine currency, or bank draft which is negotiable in the Philippines payable to the Director, National Bureau of Investigation, Taft Avenue, Ermita 1000 Manila, Philippines.
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The relevant procedures and requirements can also be found on the NBI website: https://nbi.gov.ph/nbi-clearance-mailed-clearance/